Troubleshooting

The screen seems slow

Confirm that the browser has a stable connection, open the console only in staging and watch the loading state. Navigate with PostemFlow links, which preserve the shared layout and allow prefetch. Clear the cache only for diagnosis; already loaded thumbnails should be reused.

Upload does not finish

Check the file size and type, do not close the modal while progress is active and try again. If storage is disconnected, reconnect it in Settings. The error should remain visible in the modal so you can retry.

The client does not receive the content

Check that the post is Awaiting approval, the link is active and the correct client is associated. Generate a new link after revoking the previous one if you suspect it was copied.

A notification does not appear

Refresh the dashboard and check whether the browser blocked audio. The notification remains available in the bell even without sound; use clear only when you are sure the record is no longer needed.

An integration does not appear

Ask the workspace owner to check that the integration is enabled and authorization is still valid. You never need to copy codes, passwords or keys to fix the problem.

Google sign-in does not unlock the dashboard

Check that you are using exactly the email that received the invitation. The owner must keep your access active and within its validity; a different Google account may authenticate but cannot enter the workspace.

If the problem continues, send the client name, approximate time and displayed message. Do not include passwords or access codes.